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Console & Associates, P.C.: FIS Global Data Breach Impacts Customers at Major Banks

Fidelity National Information Services, Inc. (“FIS Global”) has gone public with information on a new data breach as of August 11th, 2023. This marks yet another leak originating from the MOVEit vulnerability of May 2023, which has compromised the data of tens of millions and counting. The FIS Global data breach investigation has shown that Social Security numbers and names have been stolen and that the victims include customers of:

?      Umpqua Bank

?      Valley Bank

?      Sound Community Bank

If you bank with any of these institutions, watch your mail closely for a data breach notification letter. It will inform you if you’ve become a victim of the breach, and you can use that information to protect yourself by consulting our Guide for Victims of Data Breaches. From there, call 866-778-5500 or send us an email to to schedule a free consultation, learn your legal rights, and consider a FIS Global data breach lawsuit.

To learn more about the FIS Global data breach, read our blog post here:

Cause of the FIS Global Data Breach

FIS Global is a B2B company that provides services to banks and other financial institutions. As a third-party vendor that operates with multiple banks, it ends up managing the consumer information of millions of people. It has a broad footprint within the financial industry, which is how the FIS Global data breach ultimately impacted the customers of multiple major businesses. This is despite the fact that hackers did not manage to penetrate the IT systems of Umpqua Bank, Sound Community Bank, or Valley Bank.

Like many other data breaches in recent months, the origin of the leak goes back to May 31, 2023. This was when Progress Software announced a day-zero vulnerability in the MOVEit file transfer tool, a popular system for transferring sensitive data. Many governmental agencies and third parties such as FIS Global use this tool, which has resulted in tens of millions of people being impacted by breaches related to MOVEit.

Once FIS Global received the news of the breach, the company halted using MOVEit until installing the new patches released by ProgressSoftware. The next step was an internal FIS Global data breach investigation, which aimed at discovering if files had been compromised and if so, how many.

By June 21, 2023, the company had uncovered enough information to inform its bank clients that their customers had been impacted by the leak. They each made their own announcements throughout July and August, announcing the breaches and sending out data breach letters. These letters detail the type of data that the hackers were able to steal in relation to that person, typically names and Social Security numbers.

About FIS Global

Fidelity National Information Services, Inc. is a 55-year-old, Jacksonville, Florida-based company that specializes in providing services to banks. The annual transactions that FIS Global processes each year amount to $40 trillion, and the company’s annual revenue is roughly $14.5 billion. FIS Global has about 220,000 customers around the world and over 69,000 employees.

If you’re a customer of one of the banks that were impacted by the FIS Global data breach, lawyers are ready to help. At the law firm of Console & Associates, P.C., we’re dedicated to holding corporations accountable and protecting the rights of individuals like you. Should our FIS Global data breach investigation reveal wrongdoing or negligence, you could be entitled to compensation for financial losses and emotional distress.

Call 866-778-5500 or send us an email to to schedule a free consultation and find out if you should carry out a FIS Global data breach lawsuit.

About the Author
Richard Console
Posted - 08/18/2023