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More Than 2.5 Million Genworth Financial Customers Impacted By MOVEit Data Breach

The MOVEit data breach has compromised the data of several million people, and Genworth Financial’s customers have now joined the list. On June 22, 2023, the company filed documents with the SEC that detailed how one of the company’s vendors had lost a great deal of confidential information. This vendor, PBI Research Services, relied on MOVEit and was vulnerable to a zero-day vulnerability in the program. According to the internal Genworth Financial data breach investigation, this has resulted in a hacker accessing the names, Social Security numbers, and other personal data of millions of customers.

If you just received a notice that you’ve become a victim of a data breach, your first step is to review your data breach letter, see what data has leaked, and follow the next guidelines accordingly. From there, you should call 866-778-5500 or send us an email at to set up a consultation with our Genworth Financial data breach lawyers.

To learn more about the Genworth Financial data breach, read our blog post here:

Findings of the Genworth Financial Data Breach Investigation

For those who are unfamiliar with MOVEit, it’s a popular file transfer tool that Progress Software, LLC has developed. Many companies around the world rely on it, directly or indirectly, to transfer files in a safe, secure way. However, the program failed with a zero-day vulnerability that Progress Software discovered on May 31, 2023.


While the company released a patch quickly, the damage had been done. Wilton Reassurance and the Oregon Department of Transportation are examples of other organizations hit by the MOVEit breach. Now, Genworth Financial’s report adds another 2.5 to 2.7 million victims to the list.


PBI Research, a Genworth vendor uses MOVEit and informed the company of the leak early in June. After taking a few weeks to verify the scope of the breach and those affected, the company made its report to the Securities and Exchange Commission detailing that 2.5 to 2.7 million customers and policyholders had had their data leaked.

Type of Data Leaked And What To Do

Critically, the breach includes matching names and Social Security numbers. While other types of personal information may have leaked, these are the most damaging aspects of the breach. If you’re a Genworth Financial customer or policyholder, you may receive a data breach letter shortly, or you may have even received one already.

You can mitigate the risks of a leaked SSN by contacting the major credit bureaus and requesting a credit freeze. This will prevent anyone from opening bank accounts or taking out lines of credit in your name. If you’re concerned that you might become a victim of identity theft because of this breach, you should also reach out to a Genworth Financial data breach lawyer who’s investigating this leak and working to build a case.

More Information About Genworth Financial, Inc.

Genworth Financial, Inc. is a Richmond, Virginia-based insurance company that provides life insurance, annuities, long-term car insurance,  and mortgage insurance, to millions of customers across the United States. The company has over 2,500 employees and annual revenue of more than $7 billion. If it happens that Genworth and its vendors failed to take proper measures to protect customer data, then you could have a case for legal restitution.

Just the risk of identity theft is a deeply stressful prospect, and actual identity theft can cause lasting financial damage. While companies aren’t always liable for breaches, misconduct and failure to institute effective security protocols can make them liable. Our Genworth Financial data breach investigation will get to the bottom of this, and if corporate negligence played a role in hackers getting your data, we’ll fight for your rights. Send us an email at or call at 866-778-5500 to schedule a free consultation where we can offer guidance and inform you of your legal options.

About the Author
Richard Console
Posted - 06/26/2023