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Over 700,000 Customers of Jackson National Life Insurance Company Affected By MOVEit Data Breach

As the scope of the June 2023 MOVEit data breach continues increasing, Jackson National Life Insurance Company has reported suffering from the same breach. In a Form 8-k the company filed to the Securities and Exchange Commission, Jackson has reported that hackers have stolen the data of 700,000 to 800,000 customers. After completing the internal Jackson data breach investigation, the company began sending out letters to notify the affected customers. 

If Jackson National Life Insurance company has sent you a letter of data breach notification, read it carefully. It will contain details on the theft of your information, which will help you make informed decisions to protect your identity. If you’re considering a Jackson data breach lawsuit, call us at 866-778-5500 or send us an email to to schedule a free consultation. 

To learn more about the Jackson Life Insurance data breach, read our blog post here:


Timeline of the Jackson Life Insurance Breach

The Jackson Life Insurance data breach did not affect Jackson’s own network, but one of its third-party vendors was compromised in late May. When Progress Software released a day-zero vulnerability in its MOVEit file transfer tool. One company that uses this tool is PBI Research Services, which handles the data of many large medical companies. 

Several days after the breach, Progress Software informed PBI Research Services of the vulnerability. Since then, many companies have come out and reported that PBI has informed them their customer data has been stolen. Millions of people have been impacted so far, and that now includes between 700,000 to 800,000 customers of Jackson National Life Insurance. 

After PBI informed the company, an internal Jackson data breach went underway to uncover the scope of the leak and what type of consumer data had been stolen. that sensitive consumer data was accessible to an unauthorized party, the companies reviewed the compromised files to determine what information was leaked and which consumers were impacted. After completing the investigation, the company filed its report with the Securities and Exchange Commission as well as the Attorney General of Massachusetts on June 26, 2023. 

More Information About Jackson National Life Insurance Company

Jackson National Life Insurance Company was founded in 1961 and is based in Lansing, Michigan. It’s an insurance and annuity company that provides specialized asset management, fixed-income products, annuities, and retail brokerage services. The company has almost 3,000 employees and generates more than $14 billion in annual revenue. 

If you received a letter of data breach notification from PBI Research or Jackson National Life Insurance Company, being upset is natural. You may be facing serious risks of identity theft, all because the companies you trusted with your data have been unable to keep it secure. But if our Jackson data breach investigation reveals negligence or improper security measures on the part of the company, you could be entitled to compensation for emotional distress and financial loss. 

At the law firm of Console & Associates, P.C., we’re dedicated to getting justice for victims of data breaches. Call us at 866-778-5500 or send us an email to, and we’ll schedule a free consultation between you and one of our Jackson data breach lawyers.

About the Author
Richard Console
Posted - 07/01/2023